Monique Goyens

Monique is a lawyer by training, and has dedicated most of her professional life to consumer advocacy, in particular in her capacity of Director General of BEUC, the European Consumer Organisation from 2007 to 2024, year of her retirement. Together with her team, and on behalf of the BEUC members (consumer organisations from all over Europe), she represented consumer interests towards EU decision makers in numerous topics, from food safety to financial services, from energy efficiency to trade policy, from clean cars to passenger rights, and so much more.

As BEUC DG, Monique had numerous contacts with T&E, as she found it crucial to integrate the consumer interest in any policy towards sustainable mobility.

Monique strongly believes that sustainable mobility – which is a question of survival - calls for a system change, and that that change will only happen if one makes it easy, affordable and fun for the billions of people who have to adapt heir behaviour , otherwise they will not be on board, and without them, any attempt of system change is bound to fail.

As a member of the Board, Monique hopes to be able to contribute her expertise of Brussels advocacy as well as of management of a multicultural secretariat, but also of the consumer angle of thematics that are important to T&E, with the strong conviction that combination of environmental and consumer voices are a powerful means of informing the EU policy and regulatory debate.

Monique is an authentic Belgian: a german-speaking mother, a Flemish father, living in Wallonia and working in Brussels. She has three children and eight grand-children, keeping her retirement far from boring.